CNA/Personal Care Assitant

Job Title:CNA/Personal Care Assitant

Reports To: Agency Nurse

General Description of Job: Provides one-to-one supervision for safety and assistance to the clients in activities of daily living to maintain the clients in their homes. Personal care services may include house cleaning, personal hygiene, providing meals, and other health and wellness related activities in accordance with established policies and procedures. The PCA assists agency RN and LPN and performs related duties as assigned.

Principal Duties and Responsibilities – Duties may include but are not limited to the following:

  • Provides personal care services to elders, disabled persons, and others in the community with
    identified needs.
  • Provides personal care services including general housekeeping, medication reminders, personal
    hygiene and assistance with meal preparation or meal preparation.
  • Escorts clients to appointments and activities.
  • Assists with exercises, physiotherapy and other care plans.
  • Schedules and arranges trips for medical care.
  • Takes vital signs as needed.
  • Transfers client from bed to chair or wheelchair and assists with ambulation.
  • Provides assistance with bathing, grooming, and general hygiene.
  • Follows supervisor’s instructions carefully and consistently.
  • Monitors each client’s food consumption, as directed.
  • Documents all care and activities during work shift according to iCHERISH policies.
  • Understands, complies with and promotes all rules and regulations regarding client’s rights.
  • Provides routine skin care. May assist self-directing clients in applying non-prescription topical
    medications to skin surface.
  • Collects routine specimens.
  • Ensures home safety and sanitation and infection control in the home.
  • Monitors and addresses displays of challenging behaviors.
    Provides companion and safety monitoring for wandering and falls.
  • Provides accurate documentation of client’s liquid intake and toileting.
  • Complies with, supports and enforces iCHERISH policies involving all safety and infection control
  • Promotes positive relationships with clients, designated representatives, family members,
    visitors and co-workers.
  • Organizes time and resources based on the individual needs of clients.
  • Manages any unanticipated events or unstable situations.
  • Ensures that care is provided according to all relevant policies, procedures and regulations.
  • Washes and irons client’s clothes; assists with grocery shopping; and assists client when applying for
  • Makes recommendations for changes and improvements to program, as required.
  • Discusses any concerns with supervisor.
  • Reports observed, reported or suspected abuse/neglect pursuant to mandated requirements.
  • Coordinates appropriate care and equipment including other community resources, as directed.
  • Submits required documentation in a timely manner.
  • Consults with family members and other supports to ensure that care is on-going and that all
    client needs are identified and met.
  • Encourages clients and families to be involved in care, if appropriate.
  • Encourages clients and families to take responsibility for care, if appropriate.
  • Liaises with all family, medical and other resources, as required.
  • Advocates on behalf of clients for additional services and resources, as required.
  • Establishes and maintains current, accurate, confidential files for each client.
  • Educates clients, families and support systems about iCHERISH, program, as needed.
  • Maintains and submits accurate time records/ADL logs.
  • Observes iCHERISH, attendance requirements and dress code.
  • Conserves iCHERISH, resources and adequately maintains agency property, supplies and
  • Performs other related duties as directed by supervisor.
  • Maintains a current, accurate, confidential client reporting system.

Minimum Qualifications

Knowledge Of:

  • Client assessment
  • Proper personal care techniques including house cleaning, feeding and personal hygiene
  • Appropriate personal care interventions
  • Services and resources in the community
  • Cultural awareness and sensitivity
  • All relevant legislation, policies and practices
  • Principles and practices of work safety

Ability to:

  • Establish and maintain effective working relationships with co-workers, clients and clients’ families.
  • Serve clients and show initiative and judgment in recognizing symptoms and reactions and reporting them in a timely manner.
  • Encourage and motivate clients to participate in recreational and activities of daily living.
  • Exhibit effective verbal and listening skills as well effective writing skills.
  • Demonstrate effective skills in the following areas: team work, problem solving, decision making, stress management, time management, strong interpersonal capability, conflict resolution, and decision making in dealing with safety and other medical issues.
  • Display sound work ethics; be consistent and fair; be compassionate and understanding; be flexible, adaptable and able to work effectively in a variety of settings; work independently with little supervision
  • Maintain the confidentiality of client care.
  • Conduct oneself with tact, patience and courtesy.
  • Deal effectively with crisis situations.
  • Do extensive bending, lifting and standing on a regular basis.

Experience and Training:

Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:


Previous experience in home care is preferred.


Possession of a high school diploma or a certificate of successful completion of the General Educational Development Test is required.

License and Certificate:

May need to possess a valid driver’s license and proof of adequate vehicle insurance may also be required. Certification of a CNA on the Georgia State Registry. Successful completion of personal care credentialing program recognized and approved by the state; first aid and CPR certifications; and client’s rights certification are mandatory. In-service trainings and annual training updates are also required.

Medical Clearances:

Proof of medical and TB/immunization clearances are mandatory. Annual updates are also required.

I have received a copy of this Job Description document. I understand that the above statements are intended to describe the general nature and level of work being performed by the CNA/Personal Care Assistant. They are not intended to be an exhaustive list of all responsibilities and activities required of the position. I also understand that I am to perform the above delineated duties in my position as the CNA/Personal Care Assistant. I accept responsibility for contacting my supervisor if I have questions or concerns or need further explanation.